My package says it's delivered, but I haven't seen it!

Packages marked as delivered typically turn up within the next 2-3 business days.

If you have not received a package marked as Delivered, there is a possibility that the delivery driver left the package out of plain sight for safety (if it doesn't require a signature)

Please take the following steps:

• Check all exterior doors or anyplace where the package could be placed (e.g. behind a plant)
• Ask your neighbors if they received the package
• Reach out directly to your local post (e.g., Australia Post, Canada Post) to see if they have additional information about the placement of the delivery

If your package still does not turn up, please contact us at [e-mail] (or fill out a form through the Help button on the bottom of this page!) so we can investigate on your behalf!