Please loop in our Support team via email at Partners@passportshipping.com. This is our partner specific support line and all emails will be answered within our SLA of 6 hours. Our Partners inbox hours are Monday-Friday, 6am-6pm PST.
If you use Zendesk as your helpdesk and would like to learn more about direct ticket sharing, please contact ops@passportshipping.com for more information.
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